During these unprecedented times, and consistent with guidelines set by the Central for Health Protections (CHP) in alignment with the Government of the HKSAR, we have taken the following precautionary steps and implemented the necessary safeguarding measures to ensure both the safety of our staff and patients.
Please note that as part of our screening strategy, you will need to take some time to answer the following simple questionnaire. If you answer YES to any of the questions below, please refrain from making an appointment with us until you have been cleared to do so by your physician.
Q1: Have you had close contact with anyone with acute respiratory iIllness/ or travelled outside of HKSAR in the past 14 days?
Q2: Do you live with OR have been in contact with confirmed/suspected COVID 19 person or persons?
Q3: Have you been asked to isolate by the CHP contact tracers?
Q4: Do you have any of the following symptoms: Fever, malaise, dry cough, shortness of breath, nasal congestion, headache, conjunctivitis, sore throat, diarrhoea, loss of taste or smell, skin rash or discolouration of fingers/or toes.
Q5: Are you experiencing any of the following symptoms: Delirium, unexplained/or increased number of falls, acute functional decline, or worsening of chronic conditions?
• Wearing a mask at all times is MANDATORY in accordance with the Cap. 599I Prevention and Control of Disease (Wearing of Mask) Regulation.
• Sanitise your hands with the sanitiser provided as soon as you enter the practice with the one provided at the reception.
• If you need to dispose of any tissues, please use the pedal bin provided at reception.
• We will then proceed to measure your temperature with a digital ear thermometer in both sides of your ears to ensure full accuracy- you may be asked to retake the test after a few minutes if your reading is above 37.5C. If the reading remains to be above 37.5C, you are advised to seek medical attention as soon as possible.
• We will also be enforcing administrative control measure such as reduced the number of patients we will be treating and modifying patient flow in and out of the clinic. Please do not arrive more than 10 MINUTES earlier than of your scheduled appointment time.
• For safety reasons, we will not be providing any towels or clothing. Please bring your personal sleeveless tops/shorts to facilitate assessment and a towel to keep warm if required.
• Arrive with as few belongings as possible.
• Avoid touching anything whilst you are in the practice if you can, in and particularly door handles, curtains, countertops and other equipment.
Our clinic assistants will clean and disinfect patient areas with soap and disinfectant in between use. All towels and clothing will get laundered after every use. Please feel bring to your own sets of change of clothes to help us preserve the environment.
